Vinted Shoppers Express Frustration Regarding Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update to its shipping options due to shopper criticism.
